Refund and Returns

1. General Policy

We aim to provide high-quality products. However, refunds/replacements are available under certain conditions.

2. Eligible Cases

You may request a refund/replacement if:

  • Product is damaged or defective
  • Wrong product delivered
  • Product not received

3. Non-Eligible Cases

We do not accept returns for:

  • Change of mind
  • Incorrect size/selection
  • Used or damaged by customer

4. Return Process

  • Contact us within 7 days of delivery
  • Provide photos/videos as proof
  • Our team will review the request

5. Refund Process

  • Approved refunds processed within 5–10 business days
  • Refund will be issued to original payment method

6. Return Shipping

  • May be required in some cases
  • Shipping cost depends on situation

7. Cancellation Policy

  • Orders can be cancelled within 12–24 hours
  • After processing, cancellation is not possible
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